Regional Manager - Training

Job Description
Job Title
Chief Manager
(Regional Training Manager)
Location Branch Name
Department Distribution Capability Centre Function DCC – Agency Training
Reporting to DCC - Zonal Training Head Band 4B
Function Summary
DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and
product skills across the company’s diverse financial product offerings.
The department’s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the
organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for
training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the
firm’s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of
mutual progress and achievement.
Job Summary
The Regional Training Manager is responsible for overseeing and managing the design, development, and execution of training programs
within a specific region. This role focuses on enhancing the skills and performance of employees, agents, and other stakeholders by
aligning training initiatives with regional business goals. The Regional Training Manager collaborates with leadership to identify training
needs, delivers impactful training sessions, and tracks the effectiveness of programs. Additionally, the role involves coaching and
mentoring trainers, ensuring adherence to compliance standards, and promoting a culture of continuous learning and improvement
across the region.
Key Responsibilities
Business Support:
 Ownership of all L & D supported business parameters such as 9by90,
Proactivity, Product Diversification, Pass%, New ADM Recruitment &
MFYP Standards, etc.
Administrative:
 Planning, scheduling, and executing all regular training programs for
agents and employees
 Proactive planning for any special training programs, interventions and
management development programs.
 Coordinating with the General Offices’ and regional leadership for
regular performance reviews meetings and sharing of expectations and
deliverables between the business managers and the Managers -
Training
 Ensuring time and duration adherence; internal and regulatory
compliances
 Involvement in the joint virtual TCPM sessions conducted by the shared
MLD for a cluster
 Assisting the OHs and Shared MLDs to calendared all training sessions
and coordinate batch start dates between offices in a cluster
 Assisting OHs and Shared MLDs to drive business performance,
attendance and digital adoption in the Region
Team Development:
 Sourcing, interviewing and short-listing candidates for final interviews
by the Zone Head L&D
 Retention of the Managers - Training. Proactively managing talent pool.
 Development of the Training Managers facilitation skills and virtual
delivery skills
Key skills required
 Leadership Skills: Ability to lead and motivate a team
of trainers, managing training efforts across multiple
locations while ensuring alignment with regional
goals.
 Training & Development Expertise: Proficiency in
designing, developing, and delivering effective
training programs tailored to the specific needs of
employees, agents, and other stakeholders.
 Strong Communication Skills: Excellent verbal and
written communication abilities to deliver clear,
engaging, and impactful training sessions.
 Problem-Solving & Analytical Skills: Ability to identify
performance gaps, analyze training needs, and
provide solutions to improve employee skills and
performance.
 Sales and Product Knowledge: A deep understanding
of the company’s products, services, and sales
processes, which is essential for training employees
and agents effectively.
 Coaching and Mentoring: Skill in coaching and
mentoring trainers and employees, helping them
develop their skills and reach their full potential.
 Stakeholder Management: Ability to collaborate with
regional and senior leadership, ensuring that training
strategies align with business objectives and regional
priorities.
 Adaptability & Flexibility: Ability to adjust training
approaches to fit diverse learning styles and regional
needs, and adapt to changing business or market
conditions.
 Time Management: Efficiently managing multiple
training programs, scheduling, and tracking training
activities across different locations.
 Development of Managers – Training and Floater Trainers; regular
performance reviews and feedback for continuous improvements in
knowledge and skills
 Setting Goals and carrying out the annual performance reviews in
conjunction with the respective location heads.
 Traction of the KRAs, Incentives and R&R for the L&D Managers
 Course correcting any gaps in knowledge, skills or attitudes of the L&D
Managers through training, coaching and counseling. Managing
disciplinary issues.
Quality Assurance:
 Ensuring adherence to curricula, contents and sessions plan by the
trainers.
 While encouraging different styles of deliveries, ensuring the overall
adherence to methodologies as specified in the trainers/facilitators
guides.
 Ensuring that each program achieves the business objectives it was
targeting to achieve.
 Assisting the home office team in training needs identification of various
constituents of agency.
 Assisting the home office team in carrying out the measurement of
training effectiveness.
 Review with the audit team the efficacy of training in SMART
Classrooms
Master Trainer:
 Be the first choice trainer for all the ‘high’ level MDPs and lead
company-wide initiatives
 Technology Proficiency: Familiarity with Learning
Management Systems (LMS), e-learning tools, and
other digital platforms for delivering and managing
training content.
 Performance Tracking & Reporting: Ability to assess
training effectiveness, track employee progress, and
report on outcomes to senior management.
 Cultural Sensitivity: Understanding and respecting
regional and cultural differences when designing and
delivering training to a diverse workforce.
Desired qualification and experience
 Graduate in any discipline
 At least 5 - 6 years in sales and 4 - 5 years in conducting sales training
 At least 12 months’ experience as Sales Development Manager.
 Competence in knowledge about products, processes etc. and training skills
About Axis Max Life Insurance
Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services
Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance
solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two
decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.
As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For
more information, please visit the company website at www.maxlifeinsurance.com.
#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description
Job Title
Chief Manager
(Regional Training Manager)
Location Branch Name
Department Distribution Capability Centre Function DCC – Agency Training
Reporting to DCC - Zonal Training Head Band 4B
Function Summary
DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and
product skills across the company’s diverse financial product offerings.
The department’s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the
organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for
training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the
firm’s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of
mutual progress and achievement.
Job Summary
The Regional Training Manager is responsible for overseeing and managing the design, development, and execution of training programs
within a specific region. This role focuses on enhancing the skills and performance of employees, agents, and other stakeholders by
aligning training initiatives with regional business goals. The Regional Training Manager collaborates with leadership to identify training
needs, delivers impactful training sessions, and tracks the effectiveness of programs. Additionally, the role involves coaching and
mentoring trainers, ensuring adherence to compliance standards, and promoting a culture of continuous learning and improvement
across the region.
Key Responsibilities
Business Support:
 Ownership of all L & D supported business parameters such as 9by90,
Proactivity, Product Diversification, Pass%, New ADM Recruitment &
MFYP Standards, etc.
Administrative:
 Planning, scheduling, and executing all regular training programs for
agents and employees
 Proactive planning for any special training programs, interventions and
management development programs.
 Coordinating with the General Offices’ and regional leadership for
regular performance reviews meetings and sharing of expectations and
deliverables between the business managers and the Managers -
Training
 Ensuring time and duration adherence; internal and regulatory
compliances
 Involvement in the joint virtual TCPM sessions conducted by the shared
MLD for a cluster
 Assisting the OHs and Shared MLDs to calendared all training sessions
and coordinate batch start dates between offices in a cluster
 Assisting OHs and Shared MLDs to drive business performance,
attendance and digital adoption in the Region
Team Development:
 Sourcing, interviewing and short-listing candidates for final interviews
by the Zone Head L&D
 Retention of the Managers - Training. Proactively managing talent pool.
 Development of the Training Managers facilitation skills and virtual
delivery skills
Key skills required
 Leadership Skills: Ability to lead and motivate a team
of trainers, managing training efforts across multiple
locations while ensuring alignment with regional
goals.
 Training & Development Expertise: Proficiency in
designing, developing, and delivering effective
training programs tailored to the specific needs of
employees, agents, and other stakeholders.
 Strong Communication Skills: Excellent verbal and
written communication abilities to deliver clear,
engaging, and impactful training sessions.
 Problem-Solving & Analytical Skills: Ability to identify
performance gaps, analyze training needs, and
provide solutions to improve employee skills and
performance.
 Sales and Product Knowledge: A deep understanding
of the company’s products, services, and sales
processes, which is essential for training employees
and agents effectively.
 Coaching and Mentoring: Skill in coaching and
mentoring trainers and employees, helping them
develop their skills and reach their full potential.
 Stakeholder Management: Ability to collaborate with
regional and senior leadership, ensuring that training
strategies align with business objectives and regional
priorities.
 Adaptability & Flexibility: Ability to adjust training
approaches to fit diverse learning styles and regional
needs, and adapt to changing business or market
conditions.
 Time Management: Efficiently managing multiple
training programs, scheduling, and tracking training
activities across different locations.
 Development of Managers – Training and Floater Trainers; regular
performance reviews and feedback for continuous improvements in
knowledge and skills
 Setting Goals and carrying out the annual performance reviews in
conjunction with the respective location heads.
 Traction of the KRAs, Incentives and R&R for the L&D Managers
 Course correcting any gaps in knowledge, skills or attitudes of the L&D
Managers through training, coaching and counseling. Managing
disciplinary issues.
Quality Assurance:
 Ensuring adherence to curricula, contents and sessions plan by the
trainers.
 While encouraging different styles of deliveries, ensuring the overall
adherence to methodologies as specified in the trainers/facilitators
guides.
 Ensuring that each program achieves the business objectives it was
targeting to achieve.
 Assisting the home office team in training needs identification of various
constituents of agency.
 Assisting the home office team in carrying out the measurement of
training effectiveness.
 Review with the audit team the efficacy of training in SMART
Classrooms
Master Trainer:
 Be the first choice trainer for all the ‘high’ level MDPs and lead
company-wide initiatives
 Technology Proficiency: Familiarity with Learning
Management Systems (LMS), e-learning tools, and
other digital platforms for delivering and managing
training content.
 Performance Tracking & Reporting: Ability to assess
training effectiveness, track employee progress, and
report on outcomes to senior management.
 Cultural Sensitivity: Understanding and respecting
regional and cultural differences when designing and
delivering training to a diverse workforce.
Desired qualification and experience
 Graduate in any discipline
 At least 5 - 6 years in sales and 4 - 5 years in conducting sales training
 At least 12 months’ experience as Sales Development Manager.
 Competence in knowledge about products, processes etc. and training skills
About Axis Max Life Insurance
Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services
Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance
solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two
decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.
As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For
more information, please visit the company website at www.maxlifeinsurance.com.
#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply