Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.
Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its
operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.
As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.
A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.
Collaboration
A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization’s ask. A leader who addresses challenges with a solution oriented approach to create “win-win” partnerships within & outside teams through inspired cooperation and teamwork.
Customer Obession
A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.
Growth Mindset
An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.
People Leadership
A people’s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.
"Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."
KEY RESPONSIBILITIES
HR Strategy for the Regions
Conceptualize and deploy HR strategy for the Patch to support patch Business Plans
Develop and deploy an effective Manpower Plan
Ensure quality of hire
Ensure key Talent Retention
Conceptualize and deploy Employee Engagement Initiatives.
Be the thought leader and HRBP to client leaders on strategic as well as operational people matters
Business Partnering with field Business Leaders
Participate at the channel level strategy forums for integration of business & support
Lead the change management agenda
Positively influence the business lead to ensure that he is aligned to the people agenda and also ensure people strategy dovetails with the business strategy
Coaching and Performance Enablement
Talent Management and Development for the channel
Operationalize OTR(Organization Talent Review) for the channel.
Create and execute the succession plan for key roles
Engage and develop Best bets
Effective execution of MDR (Management Development Review) framework
Enable training and development of all employees (TNA, delivery and feedback)
Promote internal mobility
Promote gender diversity
Build Organization Culture and Reinforce Values
Institutionalize Organizational Values in employees and processes
Embed effective implementation of Rewards framework, including customer centricity
Leverage Employee Engagement (IBM Kenexa) outcomes to build organization culture
Ensure unbiased and complete investigation procedures, and compliance with the policy and process, and closure of issues reported
Performance & Compensation Management
Oversee implementation of annual performance appraisal process in order to ensure timely completion of performance management cycle.
Drive moderation of ratings for the assigned patch and assist the business heads in making promotion decisions
Support business in decision making (Fitment) & allocation of compensation quantum for assigned patch. Effectively use JE (Job Evaluation) and Market benchmarks
Deploy and monitor effectiveness of Performance review process and compensation
Employee Relations and Communication
Institutionalize employee relation forums that provide opportunity to employees to connect and bond with management and peers
Enable productive organizational climate
Enable openness and two-way communication between employees and management through communication forums such as town halls, skip level meetings, focused group discussions
Enable employee engagement by executing action plan emerging from employee surveys
Handle grievances
Provide coaching &counseling to build a motivated team; and ensure smooth & cordial relations
Measures of Success
Feedback from stakeholders/ internal customers
Effectiveness of HR strategy Effective and timely deployment of HR processes and measures
Recruitment Turnaround time, Quality of Hire in key roles, Feedback on new hire performance
Effectiveness of Talent Strategy; Regretted Attrition, Attrition of identified talent
