Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business plan and business vectors of FP & VP parameters and win counter share through regular engagement. Responsible for Business Target achievement of the zone.
Provide inputs to zonal heads and regional heads and make plans for achievement to support and contribute to Axis Bank Strategy and plan numbers. Should work very closely and in tandem with Zonal heads & Regional heads – Non – Mortgage to achieve desired business outcomes.
Maintain Customer Parameter: Leakage and Grievance Incidence Rate.
To provide Analysis of the performance, highlights of these channels by participating through monthly & weekly planning meets, Open houses, cadence meetings with zonal heads & Regional Heads of Non – Mortgage Verticals in Axis bank.
Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.
Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.
Daily updates in alignment with Axis vertical heads on focused business Parameters - Business Plan, FP & VP, Counter share, RAC & ASC Activation and thereby tracking the performance in all the vectors.
Ensuring the Internal team performance on their plan vs achievements, enabling the team to meet business vector efficiency, meeting department goal on counter share, efficient wip management and thereby decrease business leakage.
Measures of Success
Business Plan:-
Business Plan (Rs.) - Plan v/s Actuals
Business Efficiency vectors: -
File & Value penetration (%) - Plan Vs Actual
Counter share: --Plan v/s Actual
Partner engagement score (%) – Plan Vs Actual
Wip management and business leakage : - Plan v/s Actual
Customer centricity and satisfaction:
Effective Management of Customer
As per Plan
Key Relationships (Internal /External)
Effective Management of Internal &External Customer
Handling Customer Complaints
Key competencies/skills required
Relationship Management, skillset on handling OA, leading people, Effective Management of Process and Input, excellent communication skill and ability to talk to senior dignitaries, Influencing without authority. Outstanding presentation skill.
Desired qualification and experience:-
Master of Business Administration or equivalent.
4-6 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.
Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.
Org Chart:-
KEY RESPONSIBILITIES:-
Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business plan and business vectors of FP & VP parameters and win counter share through regular engagement. Responsible for Business Target achievement of the zone.
Provide inputs to zonal heads and regional heads and make plans for achievement to support and contribute to Axis Bank Strategy and plan numbers. Should work very closely and in tandem with Zonal heads & Regional heads – Non – Mortgage to achieve desired business outcomes.
Maintain Customer Parameter: Leakage and Grievance Incidence Rate.
To provide Analysis of the performance, highlights of these channels by participating through monthly & weekly planning meets, Open houses, cadence meetings with zonal heads & Regional Heads of Non – Mortgage Verticals in Axis bank.
Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.
Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.
Daily updates in alignment with Axis vertical heads on focused business Parameters - Business Plan, FP & VP, Counter share, RAC & ASC Activation and thereby tracking the performance in all the vectors.
Ensuring the Internal team performance on their plan vs achievements, enabling the team to meet business vector efficiency, meeting department goal on counter share, efficient wip management and thereby decrease business leakage.
Measures of Success
Business Plan:-
Business Plan (Rs.) - Plan v/s Actuals
Business Efficiency vectors: -
File & Value penetration (%) - Plan Vs Actual
Counter share: --Plan v/s Actual
Partner engagement score (%) – Plan Vs Actual
Wip management and business leakage : - Plan v/s Actual
Customer centricity and satisfaction:
Effective Management of Customer
As per Plan
Key Relationships (Internal /External)
Effective Management of Internal &External Customer
Handling Customer Complaints
Key competencies/skills required
Relationship Management, skillset on handling OA, leading people, Effective Management of Process and Input, excellent communication skill and ability to talk to senior dignitaries, Influencing without authority. Outstanding presentation skill.
Desired qualification and experience:-
Master of Business Administration or equivalent.
4-6 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.
Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.
