Vice President & Principal Officer - GIFT City

Date: May 26, 2025

Location: Gandhinagar, GJ, IN

Company: maxlifeins

Job Description

Position

Principal Officer - GIFT City Branch (IIO)

Incumbent

 TBH

Department

Protection & Health

Function

Protection & Health

Reporting to

SVP & Head – Protection, Health & Wellness | NRI

Band

VP/CVP

Location

 Gandhinagar, Gujarat

Team size (D/I)

2-5

Job Summary:

  • Responsible for the day-to-day operations of the GIFT City Office, including compliance with regulations and managing relationship with key stakeholders (External & Internal).
  • Plays a pivotal role in driving Axis Max Life Insurance's growth within NRI Business thru new set-up in Gujarat International Finance Tech (GIFT) City
  • Be the P&L owner of the business plan assigned for the branch operations.  At full scale of operations, the branch is expected to be ~20% of company’s NRI sales (or ~5% of total company sales)   
  • Drive continuous improvements basis feedback from stakeholders, distributors and partner across all areas of responsibility

 

 

Key Responsibilities/ Key Deliverables:

 

 

  • Strategy & Business Operations:
  • Lead the overall sales strategy and business operations for the Gift City business of Axis Max Life Insurance.
  • Identify and execute opportunities to significantly impact the company's revenue and deliver financial targets.
  • Keep abreast of and analyze competitor strategies.
  • Compliance and Liaisoning
    • In partnership with legal/compliance teams, ensure compliance controls and corporate governance procedures are implemented.
    • Liaise with SEZ, IFSCA and other stakeholders on regular basis.

 

  • Risk management: Assess changing regulations and proactively highlight potential risk areas and implement solutions accordingly.

 

 

 

  • Policy making: Participate in policy making exercises and represent the company with regulators (IFSCA)
  • Documentation: Maintain proper documentation for all business and operations activities 
  • Process improvement: Build and implement processes and systems to ensure smooth functioning 

 

  • Communication: Lead and facilitate interactions with Audit Committee, and other committees.

 

  • Product Development: Work closely with Product team to design life insurance products as per evolving customer needs.

 

  • Governance Rhythms:  Plan and execute Governance rhythms for smooth business operations with Ops, Underwriting

 

 

 

 

Measures of Success:

 

  • Meeting or exceeding revenue and profitability targets through strategic business development initiatives
  • Maintaining high level of customer satisfaction, retention and acquisition
  • Timely and accurate regulatory submissions.
  • Maintaining positive, transparent relationships with GIFT city regulator

 

 

Key Relationships:

Internal Stakeholders: CCO, CDO, MD & CEO

Head- Operations, Head-NB, Underwriting & Claims

 

External Stakeholders:  International Financial Services Centres Authority (IFSCA), GIFT SEZ Authority, IRDAI

 

 

 

 

 

Key Competencies/ skill required.

  • Strategic thinking and Analytical skills
  • Ability to understand big picture
  • Very strong communication skills: ability to express ideas clearly and persuasively.
  • Ability to work together with all stakeholders involved, flexibility in taking feedback and modifying approach.
  • Effective communication and presentation skills.
  • Strong negotiating and influencing skills.

 

 

 

Desired Qualification and Experience:

  • Master's degree or equivalent (preferred). CA/ CFA/MBA/Actuarial
  • 15-20 years’ experience (including 5+ years of running independent office/branch) in BFSI Industry.
  • Possess thorough business management knowledge to implement processes, products, or services, and technical expertise to apply functional/process knowledge to diverse issues.
  • High knowledge and understanding of financial markets products.

 

 

Job Description

Position

Principal Officer - GIFT City Branch (IIO)

Incumbent

 TBH

Department

Protection & Health

Function

Protection & Health

Reporting to

SVP & Head – Protection, Health & Wellness | NRI

Band

VP/CVP

Location

 Gandhinagar, Gujarat

Team size (D/I)

2-5

Job Summary:

  • Responsible for the day-to-day operations of the GIFT City Office, including compliance with regulations and managing relationship with key stakeholders (External & Internal).
  • Plays a pivotal role in driving Axis Max Life Insurance's growth within NRI Business thru new set-up in Gujarat International Finance Tech (GIFT) City
  • Be the P&L owner of the business plan assigned for the branch operations.  At full scale of operations, the branch is expected to be ~20% of company’s NRI sales (or ~5% of total company sales)   
  • Drive continuous improvements basis feedback from stakeholders, distributors and partner across all areas of responsibility

 

 

Key Responsibilities/ Key Deliverables:

 

 

  • Strategy & Business Operations:
  • Lead the overall sales strategy and business operations for the Gift City business of Axis Max Life Insurance.
  • Identify and execute opportunities to significantly impact the company's revenue and deliver financial targets.
  • Keep abreast of and analyze competitor strategies.
  • Compliance and Liaisoning
    • In partnership with legal/compliance teams, ensure compliance controls and corporate governance procedures are implemented.
    • Liaise with SEZ, IFSCA and other stakeholders on regular basis.

 

  • Risk management: Assess changing regulations and proactively highlight potential risk areas and implement solutions accordingly.

 

 

 

  • Policy making: Participate in policy making exercises and represent the company with regulators (IFSCA)
  • Documentation: Maintain proper documentation for all business and operations activities 
  • Process improvement: Build and implement processes and systems to ensure smooth functioning 

 

  • Communication: Lead and facilitate interactions with Audit Committee, and other committees.

 

  • Product Development: Work closely with Product team to design life insurance products as per evolving customer needs.

 

  • Governance Rhythms:  Plan and execute Governance rhythms for smooth business operations with Ops, Underwriting

 

 

 

 

Measures of Success:

 

  • Meeting or exceeding revenue and profitability targets through strategic business development initiatives
  • Maintaining high level of customer satisfaction, retention and acquisition
  • Timely and accurate regulatory submissions.
  • Maintaining positive, transparent relationships with GIFT city regulator

 

 

Key Relationships:

Internal Stakeholders: CCO, CDO, MD & CEO

Head- Operations, Head-NB, Underwriting & Claims

 

External Stakeholders:  International Financial Services Centres Authority (IFSCA), GIFT SEZ Authority, IRDAI

 

 

 

 

 

Key Competencies/ skill required.

  • Strategic thinking and Analytical skills
  • Ability to understand big picture
  • Very strong communication skills: ability to express ideas clearly and persuasively.
  • Ability to work together with all stakeholders involved, flexibility in taking feedback and modifying approach.
  • Effective communication and presentation skills.
  • Strong negotiating and influencing skills.

 

 

 

Desired Qualification and Experience:

  • Master's degree or equivalent (preferred). CA/ CFA/MBA/Actuarial
  • 15-20 years’ experience (including 5+ years of running independent office/branch) in BFSI Industry.
  • Possess thorough business management knowledge to implement processes, products, or services, and technical expertise to apply functional/process knowledge to diverse issues.
  • High knowledge and understanding of financial markets products.