Drive the end-to-end onboarding and activation of new Group Credit Life (GCL) partners—including NBFCs, Banks, FinTechs, and other lending institutions.
Coordinating cross-functional activities, managing internal and external stakeholders, ensuring regulatory and operational readiness, and achieving timely, error-free go-live.
External stakeholder Management
Single point of contact for the Project Management Team for New Partner onboarding.
Resolve queries pertaining to processes within the stipulated time
Follow up on completion of Documentation for Commercials, Agreements & other compliance related documents etc.
Align on COI distribution standards, SFTP folder access, issuance modalities, and SLAs.
Internal stakeholder management
Coordinate and align deliverables across Operations, Technology, Product, Legal, Compliance, Underwriting, Risk, and Finance functions.
Document and distribute meeting minutes, action trackers, dependency logs, and risk registers.
Ensure alignment of policy, underwriting guidelines, and data/IT controls with regulatory requirements
Enable Ops readiness through SOPs, capability building, and BAU transition
Drive and implement new initiatives by working closely with the Channel Head
Liaise with Compliance, Audit, Legal, Operations, Finance, MIS, Marketing, Actuaries and other functions for timely resolution of queries and issues
Support in preparation of Mgt/Field presentations
Measure of Success:
Consistency, Accuracy & TAT adherence as per the activity
Work as per Projects and initiative timelines
Process improvements
Quality of Reports conceptualized under Performance framework
MINIMUM/SPECIFIC EXPERIENCE
1-2 years of total experience
MBA / Graduate
Excellent Verbal and articulation skills
Understanding of IT tools/automation techniques
KEY RESPONSIBILITIES:
Drive the end-to-end onboarding and activation of new Group Credit Life (GCL) partners—including NBFCs, Banks, FinTechs, and other lending institutions.
Coordinating cross-functional activities, managing internal and external stakeholders, ensuring regulatory and operational readiness, and achieving timely, error-free go-live.
External stakeholder Management
Single point of contact for the Project Management Team for New Partner onboarding.
Resolve queries pertaining to processes within the stipulated time
Follow up on completion of Documentation for Commercials, Agreements & other compliance related documents etc.
Align on COI distribution standards, SFTP folder access, issuance modalities, and SLAs.
Internal stakeholder management
Coordinate and align deliverables across Operations, Technology, Product, Legal, Compliance, Underwriting, Risk, and Finance functions.
Document and distribute meeting minutes, action trackers, dependency logs, and risk registers.
Ensure alignment of policy, underwriting guidelines, and data/IT controls with regulatory requirements
Enable Ops readiness through SOPs, capability building, and BAU transition
Drive and implement new initiatives by working closely with the Channel Head
Liaise with Compliance, Audit, Legal, Operations, Finance, MIS, Marketing, Actuaries and other functions for timely resolution of queries and issues
Support in preparation of Mgt/Field presentations
Measure of Success:
Consistency, Accuracy & TAT adherence as per the activity
Work as per Projects and initiative timelines
Process improvements
Quality of Reports conceptualized under Performance framework
