Chief Manager - ACE Program Office, Sales Initiative Grid, Market Intelligence

Date: Apr 15, 2025

Location: Gurugram, HR, IN

Company: maxlifeins

 

 

Function Summary

  • Execute annual business plan and field strategy via the Axis Center for Excellence (ACE) and its end-to-end program management
  • Drive thought leadership, excellence and business transformation in Open Architecture with Axis Bank
  • Manage the Axis Bank relationship by driving strategic projects / initiatives
  • Develop and enhance distribution models (existing and new)
  • Govern and drive field behavior
  • Foster cross-functional collaboration with internal teams and key stakeholders
  • Promote technology adoption, implement processes and customized solutions
  • Study best practices internally and in competition; identify, develop, and implement sales initiatives

 

 

Job Summary

  • Manage the Axis Bank relationship by identifying growth / development opportunities of existing and new channels, modulations of distribution models, process structuring or product reorientation
  • Develop and execute strategy and implement sales initiatives, analyze market trends, and optimize sales strategies to drive growth and achieve sales targets.
  • Drive business transformation initiatives to enable winning in Open Architecture and enhance Axis Max Life thought leadership with Axis Bank
  • Enable functional excellence and accountability across functional stakeholders to bring convergence leading to integrated thinking, process re-design
  • Build excellence in field launches, dissemination and technology adoption
  • Undertake key projects on channel innovation & delivery strategies
  • Support the relationship in building business intelligence through analytics and environment scan on an ongoing basis

 

 

 

 

Key Responsibilities

 

Axis Center of Excellence (ACE) Program Management: Lead a central program management team of 3-4 to enable the following:

  • Seamless execution of the Sales Management Process
  • Driving various key strategic initiatives which are focused toward enhancing the quality of our sales team’s communication with our partner & customers, and improving behavior
  • Help with leveraging the digital tools, capability sessions and process improvements by our teams to ensure we are the first choice to our partner and customer.
  • Collaborate with Products, Training and Marketing to provide customized product solutions across all key verticals and customer segments  
  • Liaise with Compliance, Legal, DSDO, Finance, BPMA for timely execution and problem solving of channel initiatives
  • Presentation to different stakeholders on initiatives

 

 

Channel Development / Enablement

  • Market study of various distribution models in bancassurance including Alternate Channel space
  • Structuring development models and processes for new channels like transaction banking, SME, phone-based channels, credit cards and digital channels.
  • Evaluate possibilities of modulations of distribution models, process restructuring, product reorientation through regular & structured interaction with the field (internal as well as bancassurance partner)
  • Prepare field presentations for review and governance
  • Manage KRA for Channel and Business Partner
  • Liaise with cross functions for timely resolution of queries and issues

 

Sales Initiatives Grid & Market Intel:

  • Develop and implement sales initiatives to drive business growth, sales excellence, process improvement, stronger execution, etc in the channel
  • Analyse internal best practices across channels, market trends and competitor strategies to identify opportunities for improvement
  • Create and maintain a sales initiative grid to track and manage activities and performance
  • Collaborate with the sales team to ensure alignment with overall business objectives
  • Monitor and report on the effectiveness of sales initiatives, providing insights and recommendations for improvement
  • Conduct training sessions for the sales team on new initiatives and strategies
  • Work closely with marketing and product development teams to ensure cohesive strategies
  • Gather and analyse market intelligence to inform sales strategies and identify emerging trends
  • Provide actionable insights based on market data to support decision-making processes

 

 

 

 

Key Competencies / skill required

 

  • Strategic thinking and analytical skills
  • Ability to understand the big picture
  • Sound knowledge of Bancassurance or Banking operations model
  • Very strong communication skills: ability to express ideas clearly and persuasively
  • Planning and Organization: Effectiveness in planning and organizing activities of himself/herself and team members
  • Intra Organization skills: Ability to work together with all stakeholders involved, flexibility in taking feedback and modifying approach
  • Strong understanding of the life insurance market and its products

 

 

 

 

Desired qualification and experience

  • Postgraduate from Tier 1 B Schools with 8-10 years of experience in BFSI / Business Consulting (mandatory)
  • The incumbent should be currently working in strategy development in BFSI (preferred)
  • Experience of translating strategy into delivery through plans, programs, people and culture
  • Highly analytical and comfortable working with complex data sets
  • Detailed understanding of financial forecast & modelling built around multiple assumptions / variables
  • Play a ‘challenger’ role and maintain independence while supporting channel strategies at the same time
  • Ability to communicate effectively, connect and inspire colleagues at all levels of the organization
  • Sharp prioritization and delegation while working with multiple priorities while managing ambiguity and change