Deputy Manager - Internal Control

Date: Jun 25, 2025

Location: Gurugram, HR, IN

Company: maxlifeins

 

Job Description

Position

Business Risk & Control Manager (Deputy Manager)

Incumbent

-

Department

Enterprise Risk Management

Function

Risk Management

Reporting to

Senior Manager - Business Risk & Control Manager (Band 4a)

Band

5b

Location

90C Gurugram

Team size (D/I)

I

JOB SUMMARY

Role is to support the implementation of policy and process to maintain an effective operational risk framework, to underpin strong operational resilience. Providing independent update to relevant stakeholder on emerging trends emanating from key risk measures. Drive culture of Risk Management within first line of defense through ongoing engagement and close coordination with second line of defense (Risk function)

 
KEY RESPONSIBILITIES

 

  • Manage Operational Loss Database for the respective function
  • Enrich functional risk register and fraud threat library basis scenario testing for the respective patches within Operations area
  • Perform periodic testing on control efficacy for controls deployed for material risks
  • Perform thematic review basis agreed calendar and emerging trends
  • Conduct periodic engagement with functional leaders to provide update with respect to emerging trends and drive action to strengthen control environment/ risk posture
  • Ensure periodic update on action items (ATR) from internal/ board level governance forum
  • Maintain oversight and ensure wing to wing closure including reporting at appropriate governance forum for all incidents reported
  • Promote risk culture to enhance self-disclosures on incidents, enhance risk awareness and deeper integration with Fulfilment teams
  • Support design and communication of risk policies and procedures across business
  • Perform independent Risk Assessment prior to process change and enable business function with residual risk post control implementation
  • Perform assessment with respect to Segregation of Duties (SOD) and Access Control management

 

SKILLS

 

  1. Analytical and problem solving skills
  2. Strong written and verbal communication skills
  3. High work ethics and ability to partner with different stakeholders
  4. Strong influencing, networking and advisory skills
  5. Commitment to excellence

 

 

 

Measures of Success

 

  1. Reduction in Operational loss
  2. Increase self-disclosure
  3. Governance of Operational Risks with timely reporting of incidents and action 
  4. Effectiveness of Control testing
  5. Risk culture and awareness initiatives at enterprise level

 

 

         

Mandatory qualification and experience

  • Minimum 5+ years of experience in managing operations in Insurance sector
  • Prior experience in Operational risk management and mitigation strategies

 

Desired qualification

  • Master of Business Administration or Equivalent Degree

 

 

Job Description

Position

Business Risk & Control Manager (Deputy Manager)

Incumbent

-

Department

Enterprise Risk Management

Function

Risk Management

Reporting to

Senior Manager - Business Risk & Control Manager (Band 4a)

Band

5b

Location

90C Gurugram

Team size (D/I)

I

JOB SUMMARY

Role is to support the implementation of policy and process to maintain an effective operational risk framework, to underpin strong operational resilience. Providing independent update to relevant stakeholder on emerging trends emanating from key risk measures. Drive culture of Risk Management within first line of defense through ongoing engagement and close coordination with second line of defense (Risk function)

 
KEY RESPONSIBILITIES

 

  • Manage Operational Loss Database for the respective function
  • Enrich functional risk register and fraud threat library basis scenario testing for the respective patches within Operations area
  • Perform periodic testing on control efficacy for controls deployed for material risks
  • Perform thematic review basis agreed calendar and emerging trends
  • Conduct periodic engagement with functional leaders to provide update with respect to emerging trends and drive action to strengthen control environment/ risk posture
  • Ensure periodic update on action items (ATR) from internal/ board level governance forum
  • Maintain oversight and ensure wing to wing closure including reporting at appropriate governance forum for all incidents reported
  • Promote risk culture to enhance self-disclosures on incidents, enhance risk awareness and deeper integration with Fulfilment teams
  • Support design and communication of risk policies and procedures across business
  • Perform independent Risk Assessment prior to process change and enable business function with residual risk post control implementation
  • Perform assessment with respect to Segregation of Duties (SOD) and Access Control management

 

SKILLS

 

  1. Analytical and problem solving skills
  2. Strong written and verbal communication skills
  3. High work ethics and ability to partner with different stakeholders
  4. Strong influencing, networking and advisory skills
  5. Commitment to excellence

 

 

 

Measures of Success

 

  1. Reduction in Operational loss
  2. Increase self-disclosure
  3. Governance of Operational Risks with timely reporting of incidents and action 
  4. Effectiveness of Control testing
  5. Risk culture and awareness initiatives at enterprise level

 

 

         

Mandatory qualification and experience

  • Minimum 5+ years of experience in managing operations in Insurance sector
  • Prior experience in Operational risk management and mitigation strategies

 

Desired qualification

  • Master of Business Administration or Equivalent Degree