Deputy Manager - Internal Control

Date: Jul 7, 2025

Location: Gurugram, HR, IN

Company: maxlifeins

Job Description

Position

Deputy Manager

Incumbent

-

Department

COO Office

Function

PBC- Internal Controls

Reporting to

Chief Manager

Band

4B

Location

Max Life Insurance Co. Ltd.,  Gurgaon

Team size (D/I)

I

Job Summary

Role shall be responsible to proactively identify the risk areas with respect to product and process stand points through ACL, SQL, Oracle and AWS models. The role shall also be responsible to ensure ongoing monitoring and wing to wing closure of risk identified. Additionally, ensure that the identified gaps, along with RCA, preventive and corrective actions are tabled at relevant governance and management level forums.

 
Key Responsibilities

 

  • Responsible to implement a robust process for ACL automation of existing and new product features in line with F&U and policy contract
  • Proactive Identification and correction of system issues/gaps through data analysis and ensure to conclude RCA with the help of IT team
  • Facilitate discussion wrt identified gaps and workshop with relevant stakeholders to deploy corrective as well as preventive action
  • Ensure ongoing monitoring and timely closure on the action plan agreed with relevant stakeholders 
  • Responsible to setup brainstorming session to conclude learning of the issue, share these learnings with the stakeholders to implement a robust process with Zero errors
  • Responsible to report financial impact as part of operational loss reporting to Enterprise Risk Management team on the issues identified basis data analysis.
  • Design/script System Integrity Check (SIC) -Error Alert to enable business function to have an ongoing monitoring over vulnerable areas with limited controls 
  • Ensure accurate effort estimation and timely delivery of SICs post relevant testing
  • Ensure accuracy through comprehensive testing over the SIC’s developed by business partners are in line with the requirement shared in Business requirement document.
  • Drive data driven thematic review for critical areas within the Company impacting overall operational risk posture

 

Stakeholder Management

  • Responsible to setup weekly meeting with stakeholders to discuss new issues and take status update on open identified issues.
  • Lead monthly meetings with process owners and provide update/ reporting exceptions to functional leaders.
  • Provide periodic updates to Senior leadership team in PBC Steercom and ORG forums by preparing updated deck.

 

Team Management

  • Provide technical assistance and insurance understating to team members in designing relevant data analysis tool.
  • Responsible to check and review ACL models developed by business partners are in line with the F&U and policy contract

 

 

Experience and Skills

 

  • Masters or equivalent degree with 6+ years of experience in relevant field in Life Insurance industry
  • Technically proficient in Audit Command Language and SQL, Oracle and AWS queries with required certifications
  • Good knowledge of Insurance concepts and data analytics.
  • Proficient in MS- Office skills (Word, Excel & PowerPoint)
  • Strong commitment to meet project timelines

 

Desired qualification

  • Master of Business Administration or Equivalent Degree
  • Technically proficient in power BI, Oracle and SQL queries, python with required certifications

 

Measure of Success

  • Nil surprises during internal audit in domains being worked upon
  • Timely delivery of SICs
  • Timely closure of all action points emanating from Data Review
  • Nil deviation from the Governance forum plan
  • Nil error in SICs developed by PBC
         

 

Job Description

Position

Deputy Manager

Incumbent

-

Department

COO Office

Function

PBC- Internal Controls

Reporting to

Chief Manager

Band

4B

Location

Max Life Insurance Co. Ltd.,  Gurgaon

Team size (D/I)

I

Job Summary

Role shall be responsible to proactively identify the risk areas with respect to product and process stand points through ACL, SQL, Oracle and AWS models. The role shall also be responsible to ensure ongoing monitoring and wing to wing closure of risk identified. Additionally, ensure that the identified gaps, along with RCA, preventive and corrective actions are tabled at relevant governance and management level forums.

 
Key Responsibilities

 

  • Responsible to implement a robust process for ACL automation of existing and new product features in line with F&U and policy contract
  • Proactive Identification and correction of system issues/gaps through data analysis and ensure to conclude RCA with the help of IT team
  • Facilitate discussion wrt identified gaps and workshop with relevant stakeholders to deploy corrective as well as preventive action
  • Ensure ongoing monitoring and timely closure on the action plan agreed with relevant stakeholders 
  • Responsible to setup brainstorming session to conclude learning of the issue, share these learnings with the stakeholders to implement a robust process with Zero errors
  • Responsible to report financial impact as part of operational loss reporting to Enterprise Risk Management team on the issues identified basis data analysis.
  • Design/script System Integrity Check (SIC) -Error Alert to enable business function to have an ongoing monitoring over vulnerable areas with limited controls 
  • Ensure accurate effort estimation and timely delivery of SICs post relevant testing
  • Ensure accuracy through comprehensive testing over the SIC’s developed by business partners are in line with the requirement shared in Business requirement document.
  • Drive data driven thematic review for critical areas within the Company impacting overall operational risk posture

 

Stakeholder Management

  • Responsible to setup weekly meeting with stakeholders to discuss new issues and take status update on open identified issues.
  • Lead monthly meetings with process owners and provide update/ reporting exceptions to functional leaders.
  • Provide periodic updates to Senior leadership team in PBC Steercom and ORG forums by preparing updated deck.

 

Team Management

  • Provide technical assistance and insurance understating to team members in designing relevant data analysis tool.
  • Responsible to check and review ACL models developed by business partners are in line with the F&U and policy contract

 

 

Experience and Skills

 

  • Masters or equivalent degree with 6+ years of experience in relevant field in Life Insurance industry
  • Technically proficient in Audit Command Language and SQL, Oracle and AWS queries with required certifications
  • Good knowledge of Insurance concepts and data analytics.
  • Proficient in MS- Office skills (Word, Excel & PowerPoint)
  • Strong commitment to meet project timelines

 

Desired qualification

  • Master of Business Administration or Equivalent Degree
  • Technically proficient in power BI, Oracle and SQL queries, python with required certifications

 

Measure of Success

  • Nil surprises during internal audit in domains being worked upon
  • Timely delivery of SICs
  • Timely closure of all action points emanating from Data Review
  • Nil deviation from the Governance forum plan
  • Nil error in SICs developed by PBC