Manager - Mortality Control

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Date: Apr 18, 2024

Location: Gurugram, HR, IN

Company: maxlifeins

 

About Max Life Insurance:

 

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

 

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

 

For more information, please visit the Company's website at www.maxlifeinsurance.com

 

We Stand for:

 

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization’s ask. A leader who addresses challenges with a solution oriented approach to create “win-win” partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people’s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.


"Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."

 

 

Key Responsibilities: -

1.    Manage Risk Investigation for Controlling Mortality and reduction in Crude Death Rate

-    New Business Investigations i.e. Customer Existence / Document Verification through Agencies

-    Coordinate with Branch Operations Teams to fix the fraud at proposal stage by conducting the random and risk based sample audits of New Business proposals and post issuance stage

-    Trend Analysis and Proactive Investigations and Training sessions;

-    Identify patterns of Sales Malpractices and work with Linkages to facilitate field

2.    Is primary responsible for the coordination and handling of joint investigations that require specialist external forensics, and law enforcement intervention

3.    Develops effective working relationships with senior business management to continuously monitor fraud related issues, ensures an understanding of control weaknesses, recommends control improvements, and creates an awareness.

4.    Develops fraud investigation and fraud reporting standards and procedures, monitors compliance, and contributes to quality improvements and the improvement of fraud risk management practices and the improvement of fraud risk management practices and policies.

5.    Monitoring and controlling the work done by the Risk verification agencies regularly. Ensure that the quality of the reports submitted by the agency is good. Identify new agencies for conducting verifications.

6.    To effectively conduct the regular activities of the UW risk management Unit & minimize fraud losses & carry out effective risk management with Due Diligence. Meet the requirements of Anti-Fraud & Risk management department goals.

 

Desired qualification and experience

  • Person with demonstrated skills in fraud detection /employee investigation / Compliance Monitoring/ Specialist in Document / Signature forensics/ Handwriting experts shall be preferred.
  • Graduate/Post Graduate in any discipline preferably in Insurance, Life Sciences, Commerce or medicine.
  • 6+ years of relevant experience in Fraud Investigation with BFSI companies preferably Life insurance

 

Knowledge and skills required:

•             High analytical skills

•             Advanced Excel

•             Strong on core values of Max Life

•             Strong communication (verbal and written), interpersonal, and influencing skills.