Manager - Policy Issuance

Date: Feb 18, 2025

Location: Gurugram, HR, IN

Company: maxlifeins

Job Description

Position

Manager – Policy Issuance

No. of Position

     1

Department

Operations- Policy Issuance

Function

Policy issuance

Reporting to

Chief Manager

Band

4

Location

Gurugram

Last Date of Submission

 

JOB SUMMARY

 

KEY RESPONSIBILITIES

Operations Management: Managing critical projects/ releases for onboarding assets like mPro, Dolphin & Ingenium.

  • Responsible for creating BRD post understanding of requirements from stake holders
  • Ensuring error free system releases without any production outages.
  • SPOC from PI for respective channel/partner/system and ensure representation in relevant CFTs/meetings
  • Will need to work with internal stakeholders including IT, & Field ops on alignment of respective releases..
  • Writing Test cases for BRD raised.
  • Monitor hypercare & close Production issues of all the requirements raised

 

 

 

Measures of Success

 

  • No CRs on account of deficient BRs
  • Adherence to BR submission, FS sign off , testing and launch timelines
  • Timely monitoring and closure of defects

Key competencies/skills required

  • Excellent Verbal & Written Communication Skills with ability to handle business partner
  • Multi-tasking capabilities with Eye for Detail.
  • Well versed with MLI system Dolphin, Ingenium , M pro and Omnidocs

 

 

Desired qualification and experience

  • Graduate / Post-Graduate in any discipline
  • 3-5 years of relevant work experience in Operations

 

ELIGIBILITY

  • Candidates who have a performance rating of G2M2 & have completed 12 months in the current role
  • Candidates who have a performance rating of G3M3 & have completed 18 months in the current
  • FOR LATERAL MOVEMENT, candidate should have completed atleast 12 months in the current role & have a minimum performance rating of G3M3. 
         

 

 
 

     

 

Job Description

Position

Manager – Policy Issuance

No. of Position

     1

Department

Operations- Policy Issuance

Function

Policy issuance

Reporting to

Chief Manager

Band

4

Location

Gurugram

Last Date of Submission

 

JOB SUMMARY

 

KEY RESPONSIBILITIES

Operations Management: Managing critical projects/ releases for onboarding assets like mPro, Dolphin & Ingenium.

  • Responsible for creating BRD post understanding of requirements from stake holders
  • Ensuring error free system releases without any production outages.
  • SPOC from PI for respective channel/partner/system and ensure representation in relevant CFTs/meetings
  • Will need to work with internal stakeholders including IT, & Field ops on alignment of respective releases..
  • Writing Test cases for BRD raised.
  • Monitor hypercare & close Production issues of all the requirements raised

 

 

 

Measures of Success

 

  • No CRs on account of deficient BRs
  • Adherence to BR submission, FS sign off , testing and launch timelines
  • Timely monitoring and closure of defects

Key competencies/skills required

  • Excellent Verbal & Written Communication Skills with ability to handle business partner
  • Multi-tasking capabilities with Eye for Detail.
  • Well versed with MLI system Dolphin, Ingenium , M pro and Omnidocs

 

 

Desired qualification and experience

  • Graduate / Post-Graduate in any discipline
  • 3-5 years of relevant work experience in Operations

 

ELIGIBILITY

  • Candidates who have a performance rating of G2M2 & have completed 12 months in the current role
  • Candidates who have a performance rating of G3M3 & have completed 18 months in the current
  • FOR LATERAL MOVEMENT, candidate should have completed atleast 12 months in the current role & have a minimum performance rating of G3M3.