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Manager - Policy Issuance
Date: Feb 18, 2025
Location:
Gurugram, HR, IN
Company:
maxlifeins
Job Description
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Position
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Manager – Policy Issuance
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No. of Position
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1
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Department
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Operations- Policy Issuance
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Function
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Policy issuance
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Reporting to
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Chief Manager
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Band
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4
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Location
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Gurugram
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Last Date of Submission
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JOB SUMMARY
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KEY RESPONSIBILITIES
Operations Management: Managing critical projects/ releases for onboarding assets like mPro, Dolphin & Ingenium.
- Responsible for creating BRD post understanding of requirements from stake holders
- Ensuring error free system releases without any production outages.
- SPOC from PI for respective channel/partner/system and ensure representation in relevant CFTs/meetings
- Will need to work with internal stakeholders including IT, & Field ops on alignment of respective releases..
- Writing Test cases for BRD raised.
- Monitor hypercare & close Production issues of all the requirements raised
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Measures of Success
- No CRs on account of deficient BRs
- Adherence to BR submission, FS sign off , testing and launch timelines
- Timely monitoring and closure of defects
Key competencies/skills required
- Excellent Verbal & Written Communication Skills with ability to handle business partner
- Multi-tasking capabilities with Eye for Detail.
- Well versed with MLI system Dolphin, Ingenium , M pro and Omnidocs
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Desired qualification and experience
- Graduate / Post-Graduate in any discipline
- 3-5 years of relevant work experience in Operations
ELIGIBILITY
- Candidates who have a performance rating of G2M2 & have completed 12 months in the current role
- Candidates who have a performance rating of G3M3 & have completed 18 months in the current
- FOR LATERAL MOVEMENT, candidate should have completed atleast 12 months in the current role & have a minimum performance rating of G3M3.
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Job Description
|
Position
|
Manager – Policy Issuance
|
No. of Position
|
1
|
Department
|
Operations- Policy Issuance
|
Function
|
Policy issuance
|
Reporting to
|
Chief Manager
|
Band
|
4
|
Location
|
Gurugram
|
Last Date of Submission
|
|
JOB SUMMARY
|
KEY RESPONSIBILITIES
Operations Management: Managing critical projects/ releases for onboarding assets like mPro, Dolphin & Ingenium.
- Responsible for creating BRD post understanding of requirements from stake holders
- Ensuring error free system releases without any production outages.
- SPOC from PI for respective channel/partner/system and ensure representation in relevant CFTs/meetings
- Will need to work with internal stakeholders including IT, & Field ops on alignment of respective releases..
- Writing Test cases for BRD raised.
- Monitor hypercare & close Production issues of all the requirements raised
|
Measures of Success
- No CRs on account of deficient BRs
- Adherence to BR submission, FS sign off , testing and launch timelines
- Timely monitoring and closure of defects
Key competencies/skills required
- Excellent Verbal & Written Communication Skills with ability to handle business partner
- Multi-tasking capabilities with Eye for Detail.
- Well versed with MLI system Dolphin, Ingenium , M pro and Omnidocs
|
Desired qualification and experience
- Graduate / Post-Graduate in any discipline
- 3-5 years of relevant work experience in Operations
ELIGIBILITY
- Candidates who have a performance rating of G2M2 & have completed 12 months in the current role
- Candidates who have a performance rating of G3M3 & have completed 18 months in the current
- FOR LATERAL MOVEMENT, candidate should have completed atleast 12 months in the current role & have a minimum performance rating of G3M3.
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