Product Manager

Job Description- Product Engineer

At Max Life Insurance, we believe in comprehensiveness and always staying ahead of the industry. To enable this, we have carved out a new role which is more dynamic and Digital Product Manager. The Product Manager role is an amalgamation of Digital Product Management and Technology roles so that the individual gets to grow, learn and contribute in both the pillars of the product. This role is like a mini-CEO role and the person will be responsible solely for the product from brick to building.

KEY RESPONSIBILITIES

• Partner with business teams to define business requirements to meet the product objectives. Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives.
• Transform Business requirements/ask into user stories.
• Part of the Product Management Team and responsible for digital product management and technology delivery
• Owning/Partnering with the technology team for the implementation of digital tools (a mobile app for sales, an app for operations, an application for employees, or a completely new tool)
• Creating and owning the product roadmap to implement new features, enhancing existing features or sun-setting redundant features
• Involved in creating a prototype and ensuring that the product is tested for technical robustness
• Communicate, collaborate, and negotiate with key stakeholders (business groups, control groups etc.)
• Manage, groom, and prioritize the scrum’s backlog and work with the team to plan for delivery
• Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
• Building an adoption strategy of Digital products and driving adoption across business teams by running analytics, sending out periodic updates on the progress
• Work together with the Marketing team and build communications to be shared with on-the-field people
• Study the digital solution performance on the field, identify the user issues, and get the technical issues sorted
• Look at industry trends and customer feedback to brainstorm on features.
• Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives. Market Skills and Certifications
• Managing the Information Security and Compliance risks for the product
• Managing Product Backlog, Scrum Team, and Prioritization
• Writing Product Requirement Document
• Working with Cross functional/ Engineering Team on solution.
• Working with UI/UX team on creating Design

Measures of Success

• Building tools (new features, enhancing existing features)
• Improvement in adoption of Digital Products
• Excellent stakeholder management

Key Relationships (Internal /External)

Internal: EMC /SLT Leaders/ Functional leader and colleagues and team members from across functions

External: Business Partners/Distributors/ Other Max Group companies/Vendors/Survey agencies/Banks as the case may be

Key competencies/skills required

• 6-9 years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting
• Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries
• Should have worked on Agile Methodologies with exposure to tools like Jira etc.
• Understanding of mobile and web application technologies
• Understanding on API’s, have worked on API integrations projects.
• Minimum Bachelor’s Degree in any discipline from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.

Job Description- Product Engineer

At Max Life Insurance, we believe in comprehensiveness and always staying ahead of the industry. To enable this, we have carved out a new role which is more dynamic and Digital Product Manager. The Product Manager role is an amalgamation of Digital Product Management and Technology roles so that the individual gets to grow, learn and contribute in both the pillars of the product. This role is like a mini-CEO role and the person will be responsible solely for the product from brick to building.

KEY RESPONSIBILITIES

• Partner with business teams to define business requirements to meet the product objectives. Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives.
• Transform Business requirements/ask into user stories.
• Part of the Product Management Team and responsible for digital product management and technology delivery
• Owning/Partnering with the technology team for the implementation of digital tools (a mobile app for sales, an app for operations, an application for employees, or a completely new tool)
• Creating and owning the product roadmap to implement new features, enhancing existing features or sun-setting redundant features
• Involved in creating a prototype and ensuring that the product is tested for technical robustness
• Communicate, collaborate, and negotiate with key stakeholders (business groups, control groups etc.)
• Manage, groom, and prioritize the scrum’s backlog and work with the team to plan for delivery
• Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
• Building an adoption strategy of Digital products and driving adoption across business teams by running analytics, sending out periodic updates on the progress
• Work together with the Marketing team and build communications to be shared with on-the-field people
• Study the digital solution performance on the field, identify the user issues, and get the technical issues sorted
• Look at industry trends and customer feedback to brainstorm on features.
• Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives. Market Skills and Certifications
• Managing the Information Security and Compliance risks for the product
• Managing Product Backlog, Scrum Team, and Prioritization
• Writing Product Requirement Document
• Working with Cross functional/ Engineering Team on solution.
• Working with UI/UX team on creating Design

Measures of Success

• Building tools (new features, enhancing existing features)
• Improvement in adoption of Digital Products
• Excellent stakeholder management

Key Relationships (Internal /External)

Internal: EMC /SLT Leaders/ Functional leader and colleagues and team members from across functions

External: Business Partners/Distributors/ Other Max Group companies/Vendors/Survey agencies/Banks as the case may be

Key competencies/skills required

• 6-9 years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting
• Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries
• Should have worked on Agile Methodologies with exposure to tools like Jira etc.
• Understanding of mobile and web application technologies
• Understanding on API’s, have worked on API integrations projects.
• Minimum Bachelor’s Degree in any discipline from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.