At Max Life Insurance, we believe in comprehensiveness and always staying ahead of the industry. To enable this, we have carved out a new role which is more dynamic and Digital Product Manager. The Product Manager role is an amalgamation of Digital Product Management and Technology roles so that the individual gets to grow, learn and contribute in both the pillars of the product. This role is like a mini-CEO role and the person will be responsible solely for the product from brick to building.
Key Responsibilities
Partner with business teams to define business requirements to meet the product objectives. Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives.
Transform Business requirements/ask into user stories.
Part of the Product Management Team and responsible for digital product management and technology delivery
Owning/Partnering with the technology team for the implementation of digital tools (a mobile app for sales, an app for operations, an application for employees, or a completely new tool)
Creating and owning the product roadmap to implement new features, enhancing existing features or sun-setting redundant features
Involved in creating a prototype and ensuring that the product is tested for technical robustness
Communicate, collaborate, and negotiate with key stakeholders (business groups, control groups etc.)
Manage, groom, and prioritize the scrum’s backlog and work with the team to plan for delivery
Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
Building an adoption strategy of Digital products and driving adoption across business teams by running analytics, sending out periodic updates on the progress
Work together with the Marketing team and build communications to be shared with on-the-field people
Study the digital solution performance on the field, identify the user issues, and get the technical issues sorted
Look at industry trends and customer feedback to brainstorm on features.
Work with operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives. Market Skills and Certifications
Managing the Information Security and Compliance risks for the product
Managing Product Backlog, Scrum Team, and Prioritization
Writing Product Requirement Document
Working with Cross functional/ Engineering Team on solution.
Working with UI/UX team on creating Design
Key Competencies/Skills Required
Measures of Success
Building tools (new features, enhancing existing features)
Improvement in adoption of Digital Products
Excellent stakeholder management
Key Relationships (Internal /External)
Internal: EMC /SLT Leaders/ Functional leader and colleagues and team members from across functions
External: Business Partners/Distributors/ Other Max Group companies/Vendors/Survey agencies/Banks as the case may be
Key competencies/skills required
Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries
Should have worked on Agile Methodologies with exposure to tools like Jira etc.
Understanding of mobile and web application technologies
Understanding on API’s, have worked on API integrations projects.
Minimum Bachelor’s Degree in any discipline from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.
Desired qualification and experience
6-9 years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting
About Axis Max Life Insurance
Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.
#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply
