Senior Manager - Product Engineering

Product Engineer, Delivery Lead

• Partner with business teams to define business requirements to meet the product objectives. Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives.
• Transform Business requirements/ask into user stories.
• Part of Product Engineering Team and responsible for digital product management and technology delivery
• Owning/Partnering with technology team for implementation of a digital tools (mobile app for sales, an app for operations, application for employees or a completely new tool)
• Working on roadmap of the digital solutions to implement new features, enhancing existing features or sun-setting redundant features
• Involved in creating a prototype and ensuring that product is tested for technical robustness
• Communicate, collaborate and negotiate with key stakeholders (business groups, control groups etc.)
• Manage, groom and prioritize the scrum’s backlog and work with the team to plan for delivery
• Be accountable for scrum team deliverables and KPIs. Monitor and measure progress on user story delivery and sprint team velocity. Review metrics to measure value and identify opportunities for improvement.
• Building an adoption strategy of Digital solution and driving adoption across business teams by running analytics, sending out periodic updates on the progress
• Work together with Marketing team and build communications to be shared with on the field people
• Study the digital solution performance on field, identify the user issues, and get the technical issues sorted
• Look at industry trends and customer feedback to brainstorm on features.
• Work with operations and technical teams to research and resolve environmental or production issues. Clarify ambiguities and customer experience based on business requirements and product objectives. Market Skills and Certifications
• Managing the Information Security and Compliance risks for the product
• Release management and coordinate with different stakeholders for testing closures and taking deliveries to production.                                                                                                           Measures of Success
• Building tools (new features, enhancing existing features)
• Improvement in adoption of Digital tools
• Excellent stakeholder management

• Key competencies/skills required

• 6-9 years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting
• Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries
• Should have worked on Agile Methodologies with exposure to tools like Jira etc.
• Understanding of mobile and web application technologies
• Understanding on API’s, have worked on API integrations projects.
• Minimum Bachelor’s Degree in any discipline from a Tier 1 or 2 college. MBA from a Tier 1 or 2 Institute is preferred.