Senior Manager - Project Management Office

Senior Manager – ACES & Strategic Initiatives

1. Role Overview

The Senior Manager ACE & Strategic Initiatives will be responsible for driving strategic excellence, digital platform optimization, analytical governance, and transformation initiatives across the ACES framework. The role requires strong cross-functional engagement, analytical rigor, and structured program management to ensure seamless execution of enterprise-wide improvement programs.

2. Key Responsibilities

A. Strategic Initiatives & Sales Initiative Grid

- Identify, evaluate, and implement best practices from industry peers and internal AMLI channels. Drive implementation of minimum 3 high-impact strategic initiatives annually.

- Publish and maintain the Quarterly Benchmark/Sales Incentive Grid (IMOB), ensuring alignment with strategic priorities.

- Partner with Sales stakeholders for initiative rollout, monitoring, and performance tracking.

B. ACE Program Management & Governance

- Anchor and drive SE Head + SEM governance cadence as per the approved calendar.

- Facilitate leadership review meetings, performance discussions, and escalations.

- Ensure 100% adherence to governance schedules across stakeholders.

- Maintain documentation, meeting trackers, and follow-up dashboards.

C. Digital Platform Management – Vymo

- Own the governance and performance monitoring of the Vymo platform.

- Drive experience improvement by ensuring 15% reduction in complaints.

- Ensure >60% closure of critical change requests (CRs) within timelines.

- Partner with Product, Tech, and Sales to improve platform adoption and efficiencies.

- Drive cost efficiency initiatives to optimize Vymo-related expenses.

D. ACE Intelligence & Analytics

- Deliver 100% MIS adherence as per the monthly/quarterly reporting calendar.

- Conduct deep-dive analytics for performance measurement, risk flagging & business insights.

- Run Start/Stop/Continue analysis and publish actionable recommendations.

- Monitor actionables with SE Heads and drive completion of improvement items.

- Support leadership with dashboards, trends, and predictive analytics.

E. ACE Transformation Initiatives

- Lead gap assessment of current ACE framework and present findings to leadership.

- Drive refurbishment and modernization of existing frameworks.

3. Skills & Competencies

Functional Skills:

• - Strategic planning & implementation
• - Advanced analytics, reporting & dashboarding
• - Governance & program management
• - Digital platform management (preferably Vymo)
• - Process improvement & transformation

Behavioral Competencies:

• - Strong stakeholder management
• - Business communication & presentation skills
• - Problem-solving & critical thinking
• - High accountability & follow-through
• - Collaborative leadership

4. Qualifications & Experience

• - Graduate/MBA preferred (Analytics, Strategy and Operations).
• - 6–10+ years of experience in Strategic Initiatives, Business Intelligence, Sales Excellence, or Transformation roles.

- Strong command over Excel, Power BI/Tableau, and analytics tools.