Introduction: Group Credit Life insurance is a specialized product offered by life insurance companies designed to cover the outstanding loan amount in case the borrower passes away during the loan tenure. This insurance is typically purchased by financial institutions like banks and NBFCs to protect their loan portfolios and reduce credit risk.
Job Summary
The Head of Project Management for New GCL Partnerships, Onboarding & Activation will be responsible for leading and managing all strategic and operational projects related to the onboarding and activation of new group credit life insurance partnerships. This role will ensure seamless integration of partner operations with the company’s insurance offerings, driving growth, operational efficiency, and compliance. The role demands a strong blend of project management expertise, stakeholder management, insurance domain knowledge, and strategic leadership
Key Responsibilities
1. Project Leadership & Management
Lead end-to-end project management for onboarding new GCL partnerships, including planning, execution, monitoring, and delivery.
Develop detailed project plans, timelines, and budgets aligned with business objectives.
Ensure timely and successful delivery of onboarding and activation projects, meeting scope, quality, and cost expectations.
Identify project risks and mitigation strategies, ensuring proactive resolution of issues.
2. Stakeholder Management
Collaborate with internal teams (Underwriting, Claims, Sales, IT, Compliance, Operations) to align onboarding processes.
Serve as the primary liaison with new GCL partners for onboarding and activation activities.
Manage expectations and communications with all stakeholders, including partners and senior management.
3. Process Optimization & Compliance
Design, implement, and continuously improve onboarding and activation workflows for new GCL partnerships.
Ensure compliance with regulatory requirements and company policies in all onboarding processes.
Establish standardized project governance, reporting, and documentation practices.
4. Partnership Enablement
Work closely with business development and sales teams to understand new partnership requirements and tailor onboarding strategies.
Facilitate smooth integration of partner systems with the company’s underwriting and policy administration platforms.
Support activation efforts to ensure partner engagement and readiness for policy issuance and servicing.
5. Team Leadership
Lead, mentor, and develop a team of project managers and coordinators focused on GCL partnership onboarding.
Foster a culture of accountability, collaboration, and continuous improvement.
6. Reporting & Analysis
Provide regular project status updates and performance metrics to senior management.
Analyze project outcomes and partner feedback to drive future improvements.
Key skills required
Strategic Thinking & Execution
Leadership & Team Development
Risk Management
Customer/Partner Focus
Process Improvement
Communication & Influencing
Negotiation Skills
Change Management
Key Relationships Management (Internal /External)
External: New group credit life insurance partnerships
Internal:
Direct Reports: Project Managers, Project Coordinators, Onboarding Specialists
Bachelor’s degree in Business Administration, Insurance, Finance, or related field. MBA or relevant advanced degree preferred.
Proven experience (15+ years) in project management within insurance or financial services, with at least 8 years in leadership roles and Deep understanding of Group Credit Life insurance products and related processes.
Excellent stakeholder management, negotiation, and communication skills.
Strong analytical, problem-solving, and decision-making abilities.
Familiarity with regulatory and compliance requirements in the insurance domain.
About Axis Max Life Insurance
Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.
#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply
Function Summary
Introduction: Group Credit Life insurance is a specialized product offered by life insurance companies designed to cover the outstanding loan amount in case the borrower passes away during the loan tenure. This insurance is typically purchased by financial institutions like banks and NBFCs to protect their loan portfolios and reduce credit risk.
Job Summary
The Head of Project Management for New GCL Partnerships, Onboarding & Activation will be responsible for leading and managing all strategic and operational projects related to the onboarding and activation of new group credit life insurance partnerships. This role will ensure seamless integration of partner operations with the company’s insurance offerings, driving growth, operational efficiency, and compliance. The role demands a strong blend of project management expertise, stakeholder management, insurance domain knowledge, and strategic leadership
Key Responsibilities
1. Project Leadership & Management
Lead end-to-end project management for onboarding new GCL partnerships, including planning, execution, monitoring, and delivery.
Develop detailed project plans, timelines, and budgets aligned with business objectives.
Ensure timely and successful delivery of onboarding and activation projects, meeting scope, quality, and cost expectations.
Identify project risks and mitigation strategies, ensuring proactive resolution of issues.
2. Stakeholder Management
Collaborate with internal teams (Underwriting, Claims, Sales, IT, Compliance, Operations) to align onboarding processes.
Serve as the primary liaison with new GCL partners for onboarding and activation activities.
Manage expectations and communications with all stakeholders, including partners and senior management.
3. Process Optimization & Compliance
Design, implement, and continuously improve onboarding and activation workflows for new GCL partnerships.
Ensure compliance with regulatory requirements and company policies in all onboarding processes.
Establish standardized project governance, reporting, and documentation practices.
4. Partnership Enablement
Work closely with business development and sales teams to understand new partnership requirements and tailor onboarding strategies.
Facilitate smooth integration of partner systems with the company’s underwriting and policy administration platforms.
Support activation efforts to ensure partner engagement and readiness for policy issuance and servicing.
5. Team Leadership
Lead, mentor, and develop a team of project managers and coordinators focused on GCL partnership onboarding.
Foster a culture of accountability, collaboration, and continuous improvement.
6. Reporting & Analysis
Provide regular project status updates and performance metrics to senior management.
Analyze project outcomes and partner feedback to drive future improvements.
Key skills required
Strategic Thinking & Execution
Leadership & Team Development
Risk Management
Customer/Partner Focus
Process Improvement
Communication & Influencing
Negotiation Skills
Change Management
Key Relationships Management (Internal /External)
External: New group credit life insurance partnerships
Internal:
Direct Reports: Project Managers, Project Coordinators, Onboarding Specialists
Bachelor’s degree in Business Administration, Insurance, Finance, or related field. MBA or relevant advanced degree preferred.
Proven experience (15+ years) in project management within insurance or financial services, with at least 8 years in leadership roles and Deep understanding of Group Credit Life insurance products and related processes.
Excellent stakeholder management, negotiation, and communication skills.
Strong analytical, problem-solving, and decision-making abilities.
Familiarity with regulatory and compliance requirements in the insurance domain.
About Axis Max Life Insurance
Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.
#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply
