Attaining sales goals, delivering exceptional customer service, and growing the office's revenues YoY
Key Responsibilities/ Key Deliverables:
To meet the revenue targets for the Branch
To track the productivity measures as per the GPA : Premium per agent , case rate , persistency, Paid cases per agent , CSG Calls , Retention Rate and annual WFYPstandards.
To identify ,interview and select new Agency Development Managers
Conduct weekly performance review (PRP) for ADMs
To ensure retention of FLS by formulating their development plans , meeting their training needs and communicating with them on a regular basis .
Maximise Profitability by utilizing Protection Sales and Cross-Sell
Monitoring Employee parameters like Overall ADM meeting WFYP Standards and New ADM Success
Supervise the activity plan of ADM & Agents to ensure that these are fulfilled as per the desired standards
To ensure that all FLS and Agents under supervision perform as per the company’s rules and regulations
Taking care of Customer parameters in the shape of 13th & 25th month persistency
Taking care of MTD Active agent Manmonths
Measures of Success:
GPA
AFYP
Case Active Rate
Recruitment (ADM/Agent/AM)
Retention (ADM/Agent/AM)
Variable – AAP/AM Plan Achievement (Recruitment/Sales)
Cross Sell plan ach.
Super Star Agent plan ach.
Persistency
Over All ADM meeting WFYP stds
ADM Promotions
Job Specifications:
Education & Experience:
Graduate preferably with an MBA
7-10 years of experience in sales and sales management ,recruitment , supervision and development of people
Should have local market exposure and experience in process driven ,quality sales system organizations
Knowledge & Skill Matrix:
Familiarity with local market
Skills in recruitment, supervision & development of teams
Result orientation
Strong network
Demonstrated ability in leading people
Achievement Orientation
Job Description
Job Code:
Position
Partner – Office Head
Reporting To
Regional Manager
Department
Agency
Function
Agency Sales
Location
Almora
Band
3
Job Summary:
Responsible for productivity of the Agency Office
Agent Recruitment and Development
Attaining sales goals, delivering exceptional customer service, and growing the office's revenues YoY
Key Responsibilities/ Key Deliverables:
To meet the revenue targets for the Branch
To track the productivity measures as per the GPA : Premium per agent , case rate , persistency, Paid cases per agent , CSG Calls , Retention Rate and annual WFYPstandards.
To identify ,interview and select new Agency Development Managers
Conduct weekly performance review (PRP) for ADMs
To ensure retention of FLS by formulating their development plans , meeting their training needs and communicating with them on a regular basis .
Maximise Profitability by utilizing Protection Sales and Cross-Sell
Monitoring Employee parameters like Overall ADM meeting WFYP Standards and New ADM Success
Supervise the activity plan of ADM & Agents to ensure that these are fulfilled as per the desired standards
To ensure that all FLS and Agents under supervision perform as per the company’s rules and regulations
Taking care of Customer parameters in the shape of 13th & 25th month persistency
Taking care of MTD Active agent Manmonths
Measures of Success:
GPA
AFYP
Case Active Rate
Recruitment (ADM/Agent/AM)
Retention (ADM/Agent/AM)
Variable – AAP/AM Plan Achievement (Recruitment/Sales)
Cross Sell plan ach.
Super Star Agent plan ach.
Persistency
Over All ADM meeting WFYP stds
ADM Promotions
Job Specifications:
Education & Experience:
Graduate preferably with an MBA
7-10 years of experience in sales and sales management ,recruitment , supervision and development of people
Should have local market exposure and experience in process driven ,quality sales system organizations
Knowledge & Skill Matrix:
Familiarity with local market
Skills in recruitment, supervision & development of teams