DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company’s diverse financial product offerings.
The department’s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm’s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement.
Job Summary
The role involves conducting training and development of sales. It includes planning and executing training programs, coordinating with branches, and ensuring compliance. The focus is also on employee development through performance reviews, feedback, and addressing skills gaps. Additionally, the role ensures adherence to training methodologies and achieving business objectives.
Key Responsibilities
Job Specification:
Conduct training modules
Conducting induction and on-boarding training programs
Training on selling skills
Training on all MLI Insurance products and processes
Training on all MLI Digital tools and Assets
Officers learning journey
Conducting GID’s and IID’s
Conducting PRP and FOD as and when required
Administrative:
Planning, scheduling, and executing all regular training programs for office Leadership & FLS
Proactive planning for any special training programs, interventions and management development programs.
Coordinating with the Branch Offices', Regional Offices and leadership team for regular performance reviews meetings and sharing of expectations and deliverables between the business managers.
Ensuring time and duration adherence; internal and regulatory compliances
Employee Development:
Development of on board employees; regular performance reviews and feedback for continuous improvements in knowledge and skills.
Motivating, traction of the KRAs and R&R, providing continuous encouragement for the mapped employees.
Course correcting any gaps in knowledge, skills or attitudes of the mapped employees through training, coaching and counseling.
Quality Assurance:
Ensuring adherence to curricula, contents and sessions plan.
While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.
Ensuring that each program achieves the business objectives it was targeting to achieve.
Master Trainer:
Be the first choice trainer for all the ‘high’ level MDPs and lead company-wide initiatives.
Key skills required
Communication – Clear, effective speaking and listening.
Knowledge of Subject – Deep understanding of the material being taught.
Engagement – Keeping learners interested and involved.
Organization – Planning and structuring lessons well.
Problem-Solving – Addressing learner challenges and questions.
DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company’s diverse financial product offerings.
The department’s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm’s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement.
Job Summary
The role involves conducting training and development of sales. It includes planning and executing training programs, coordinating with branches, and ensuring compliance. The focus is also on employee development through performance reviews, feedback, and addressing skills gaps. Additionally, the role ensures adherence to training methodologies and achieving business objectives.
Key Responsibilities
Job Specification:
Conduct training modules
Conducting induction and on-boarding training programs
Training on selling skills
Training on all MLI Insurance products and processes
Training on all MLI Digital tools and Assets
Officers learning journey
Conducting GID’s and IID’s
Conducting PRP and FOD as and when required
Administrative:
Planning, scheduling, and executing all regular training programs for office Leadership & FLS
Proactive planning for any special training programs, interventions and management development programs.
Coordinating with the Branch Offices', Regional Offices and leadership team for regular performance reviews meetings and sharing of expectations and deliverables between the business managers.
Ensuring time and duration adherence; internal and regulatory compliances
Employee Development:
Development of on board employees; regular performance reviews and feedback for continuous improvements in knowledge and skills.
Motivating, traction of the KRAs and R&R, providing continuous encouragement for the mapped employees.
Course correcting any gaps in knowledge, skills or attitudes of the mapped employees through training, coaching and counseling.
Quality Assurance:
Ensuring adherence to curricula, contents and sessions plan.
While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.
Ensuring that each program achieves the business objectives it was targeting to achieve.
Master Trainer:
Be the first choice trainer for all the ‘high’ level MDPs and lead company-wide initiatives.
Key skills required
Communication – Clear, effective speaking and listening.
Knowledge of Subject – Deep understanding of the material being taught.
Engagement – Keeping learners interested and involved.
Organization – Planning and structuring lessons well.
Problem-Solving – Addressing learner challenges and questions.
