Branch Manager

JOB SUMMARY:  Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES:  Meet unit targets  Achieve revenue targets  Ensure implementation of GOLD system  Supervise the activity plan of Sales  Managers & Agents to ensure that these are fulfilled as per the desired standards  Ensure that all Sales Managers and Agents under supervision perform as per the company’s rules and regulations  Track productivity measures as for the unit:  AFYP  Case rate  Annual mode business  Persistency  Paid cases per agent  YTD appointments  SM appointments  Pro active agent retention  Annual FYC standards  Execute plans for growth of the agency  Identify, interview and select new Sales Managers from natural market and by networking  Ensure adherence to laid down sales and service standards for Sales Managers  Conduct weekly performance review and planning (PRP) for Sales Managers  Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis  Build leadership pipeline of future SMs & APs from the unit. OTHER RESPONSIBILITIES:  HO co-ordination  Sales promotion activities  Assist in overall running of the G.O MEASURES OF SUCCESS:  CGPA  AFYP  Case Rate  Recruitment  Retention  Persistency  GOLD Audit Rating  Active Retention  Number of promotions MINIMUM EDUCATION:  Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE:  Graduate preferably with an MBA  If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people.  A graduate should have a minimum of 8-10 years of experience in the above domain.  Should have local market exposure and experience in process driven, quality sales organizations Graduate preferably with an MBA

JOB SUMMARY:  Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES:  Meet unit targets  Achieve revenue targets  Ensure implementation of GOLD system  Supervise the activity plan of Sales  Managers & Agents to ensure that these are fulfilled as per the desired standards  Ensure that all Sales Managers and Agents under supervision perform as per the company’s rules and regulations  Track productivity measures as for the unit:  AFYP  Case rate  Annual mode business  Persistency  Paid cases per agent  YTD appointments  SM appointments  Pro active agent retention  Annual FYC standards  Execute plans for growth of the agency  Identify, interview and select new Sales Managers from natural market and by networking  Ensure adherence to laid down sales and service standards for Sales Managers  Conduct weekly performance review and planning (PRP) for Sales Managers  Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis  Build leadership pipeline of future SMs & APs from the unit. OTHER RESPONSIBILITIES:  HO co-ordination  Sales promotion activities  Assist in overall running of the G.O MEASURES OF SUCCESS:  CGPA  AFYP  Case Rate  Recruitment  Retention  Persistency  GOLD Audit Rating  Active Retention  Number of promotions MINIMUM EDUCATION:  Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE:  Graduate preferably with an MBA  If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people.  A graduate should have a minimum of 8-10 years of experience in the above domain.  Should have local market exposure and experience in process driven, quality sales organizations Graduate preferably with an MBA