Branch Manager

JOB DESCRIPTION Job Code: Job Title: Branch Manager Band: 4A Reporting To: Office Head Grade – Senior Manager Department: Agency JOB SUMMARY:  Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES:  Meet unit targets  Achieve revenue targets  Ensure implementation of GOLD system  Supervise the activity plan of Sales  Managers & Agents to ensure that these are fulfilled as per the desired standards  Ensure that all Sales Managers and Agents under supervision perform as per the

JOB DESCRIPTION Job Code: Job Title: Branch Manager Band: 4A Reporting To: Office Head Grade – Senior Manager Department: Agency JOB SUMMARY:  Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES:  Meet unit targets  Achieve revenue targets  Ensure implementation of GOLD system  Supervise the activity plan of Sales  Managers & Agents to ensure that these are fulfilled as per the desired standards  Ensure that all Sales Managers and Agents under supervision perform as per the