Manager - Training

 Administrative:

 Planning, scheduling, and executing all regular training programs for employees

 Proactive planning for any special training programs, interventions and management development programs.

 Coordinating with the General Offices’ and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and the Managers L&D.

 Ensuring time and duration adherence; internal and regulatory compliances

Team development:

 Sourcing, interviewing and short-listing candidates for final interviews by Training Head - CAT

 Retention of the L&D Managers. Proactively managing talent pool.

 Development of L&D Managers; regular performance reviews and feedback for continuous improvements in knowledge and skills

 Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads.

 Traction of the KRAs, Incentives and R&R for the L&D Managers

 Course correcting any gaps in knowledge, skills or attitudes of the L&D Managers through training, coaching and counseling. Managing disciplinary issues.

Quality Assurance:

 Ensuring adherence to curricula, contents and sessions plan by the trainers.

 While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainer’s/facilitators guides.

 Ensuring that each program achieves the business objectives it was targeting to achieve.

 Assisting the home office team in training needs identification

 Assisting the home office team in carrying out the measurement of training effectiveness.

Master Trainer:

Be the first choice trainer for all the ‘high’ level MDPs and lead company-wide initiatives.