Senior Manager - Group Business
Date: May 31, 2025
Location: Mumbai, MH, IN
Company: maxlifeins
Job Summary
The Credit Life Key Account Manager is responsible for managing and growing our existing portfolio of Group Credit Life Insurance. He/She is responsible for driving sales, maintaining relationship and operational excellence for credit life insurance products on the assigned channel. The successful candidate will be responsible for maintaining and strengthening relationships with key clients, identifying new business opportunities, driving revenue growth, and managing projects to ensure timely and successful delivery, ensuring compliance, and achieving set targets and end to end management of accounts.
Key Responsibilities
1. Channel Management:
• Build and maintain relationships with partner banks, NBFCs, and other financial institutions.
• Develop and execute strategic account plans to achieve business objectives and client needs.
• Manage Parter requirement for compliance adherence, audit queries, operational SOPs.
• Resolve partner queries and ensure smooth operations.
• Conduct regular business reviews with clients to understand their needs and provide tailored solutions.
2. Sales and Business Development:
• Drive sales of credit life insurance products through banking and financial institutions.
• Identify new business opportunities and expand the partner network.
• Achieve sales targets and business growth objectives.
• Initiate and own drives related to Training channel partners and internal team to enhance productivity and performance backed by data.
3. Project management:
• Manage projects of process improvement from initiation to delivery, ensuring timely and successful completion.
• Develop and manage project plans, including setting goals, objectives, and timelines
• Lead & represent digital integration projects from Sale’s side and ensure delivery timelines are met.
• Set performance objectives, monitor progress, and provide regular feedback.
• Coordinate with internal stakeholders, including underwriting, claims, and operations, to ensure seamless project delivery.
• Identify and mitigate project risks, ensuring minimal impact on clients and the business
.
4. Operational Excellence:
• Ensure timely submission of reports and compliance with regulatory requirements.
• Monitor sales processes, customer service, and claim settlement efficiency.
• Identify and mitigate risks in operational processes.
5. Market Analysis and Strategy:
• Conduct market research to understand trends, competition, and customer needs.
• Analyze data and metrics to identify trends, opportunities, and areas for improvement.
• Identify growth scopes and white spaces in business for continuous improvement
• proficiency in development of crisp and analysis-oriented partner presentation.
• Provide regular reporting on sales performance, client activity, and project status.
6. Product Knowledge:
• Maintain up-to-date knowledge of Group Credit Life Insurance products and services, providing expert advice to clients.
• Stay informed about industry trends, regulatory changes, and competitor activity.
________________________________________
Key Performance Indicators (KPIs)
• Achievement of sales targets.
• Growth in partner relationships and network.
• Team performance.
• Partner satisfaction and feedback.
________________________________________
Qualifications
• Bachelor's degree in Business, Finance, or a related field (MBA preferred).
• Minimum 5-7 years of experience in sales and channel management, preferably in insurance or financial services.
• Strong understanding of credit life insurance products and financial markets.
________________________________________
Skills and Competencies
• Excellent communication and negotiation skills.
• Leadership and team management abilities.
• Analytical and problem-solving mindset.
• Proficiency in MS Office
• Ability to travel within the assigned region as per requirement.
Job Summary
The Credit Life Key Account Manager is responsible for managing and growing our existing portfolio of Group Credit Life Insurance. He/She is responsible for driving sales, maintaining relationship and operational excellence for credit life insurance products on the assigned channel. The successful candidate will be responsible for maintaining and strengthening relationships with key clients, identifying new business opportunities, driving revenue growth, and managing projects to ensure timely and successful delivery, ensuring compliance, and achieving set targets and end to end management of accounts.
Key Responsibilities
1. Channel Management:
• Build and maintain relationships with partner banks, NBFCs, and other financial institutions.
• Develop and execute strategic account plans to achieve business objectives and client needs.
• Manage Parter requirement for compliance adherence, audit queries, operational SOPs.
• Resolve partner queries and ensure smooth operations.
• Conduct regular business reviews with clients to understand their needs and provide tailored solutions.
2. Sales and Business Development:
• Drive sales of credit life insurance products through banking and financial institutions.
• Identify new business opportunities and expand the partner network.
• Achieve sales targets and business growth objectives.
• Initiate and own drives related to Training channel partners and internal team to enhance productivity and performance backed by data.
3. Project management:
• Manage projects of process improvement from initiation to delivery, ensuring timely and successful completion.
• Develop and manage project plans, including setting goals, objectives, and timelines
• Lead & represent digital integration projects from Sale’s side and ensure delivery timelines are met.
• Set performance objectives, monitor progress, and provide regular feedback.
• Coordinate with internal stakeholders, including underwriting, claims, and operations, to ensure seamless project delivery.
• Identify and mitigate project risks, ensuring minimal impact on clients and the business
.
4. Operational Excellence:
• Ensure timely submission of reports and compliance with regulatory requirements.
• Monitor sales processes, customer service, and claim settlement efficiency.
• Identify and mitigate risks in operational processes.
5. Market Analysis and Strategy:
• Conduct market research to understand trends, competition, and customer needs.
• Analyze data and metrics to identify trends, opportunities, and areas for improvement.
• Identify growth scopes and white spaces in business for continuous improvement
• proficiency in development of crisp and analysis-oriented partner presentation.
• Provide regular reporting on sales performance, client activity, and project status.
6. Product Knowledge:
• Maintain up-to-date knowledge of Group Credit Life Insurance products and services, providing expert advice to clients.
• Stay informed about industry trends, regulatory changes, and competitor activity.
________________________________________
Key Performance Indicators (KPIs)
• Achievement of sales targets.
• Growth in partner relationships and network.
• Team performance.
• Partner satisfaction and feedback.
________________________________________
Qualifications
• Bachelor's degree in Business, Finance, or a related field (MBA preferred).
• Minimum 5-7 years of experience in sales and channel management, preferably in insurance or financial services.
• Strong understanding of credit life insurance products and financial markets.
________________________________________
Skills and Competencies
• Excellent communication and negotiation skills.
• Leadership and team management abilities.
• Analytical and problem-solving mindset.
• Proficiency in MS Office
• Ability to travel within the assigned region as per requirement.