Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.
Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its
operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.
As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.
A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.
Collaboration
A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization’s ask. A leader who addresses challenges with a solution oriented approach to create “win-win” partnerships within & outside teams through inspired cooperation and teamwork.
Customer Obession
A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.
Growth Mindset
An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.
People Leadership
A people’s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.
"Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."
Job Summary:
Responsible for productivity of the Agency Office
Agent Recruitment and Development
Attaining sales goals, delivering exceptional customer service, and growing the office's revenues YoY
Key Responsibilities/ Key Deliverables:
To meet the revenue targets for the Branch
To track the productivity measures as per the GPA : Premium per agent , case rate , persistency, Paid cases per agent , CSG Calls , Retention Rate and annual WFYPstandards.
To identify ,interview and select new Agency Development Managers
Conduct weekly performance review (PRP) for ADMs
To ensure retention of FLS by formulating their development plans , meeting their training needs and communicating with them on a regular basis .
Maximise Profitability by utilizing Protection Sales and Cross-Sell
Monitoring Employee parameters like Overall ADM meeting WFYP Standards and New ADM Success
Supervise the activity plan of ADM & Agents to ensure that these are fulfilled as per the desired standards
To ensure that all FLS and Agents under supervision perform as per the company’s rules and regulations
Taking care of Customer parameters in the shape of 13th & 25th month persistency
Taking care of MTD Active agent Manmonths
Measures of Success:
GPA
AFYP
Case Active Rate
Recruitment (ADM/Agent/AM)
Retention (ADM/Agent/AM)
Variable – AAP/AM Plan Achievement (Recruitment/Sales)
Cross Sell plan ach.
Super Star Agent plan ach.
Persistency
Over All ADM meeting WFYP stds
ADM Promotions
Job Specifications:
Education & Experience:
Graduate preferably with an MBA
7-10 years of experience in sales and sales management ,recruitment , supervision and development of people
Should have local market exposure and experience in process driven ,quality sales system organizations
Knowledge & Skill Matrix:
Familiarity with local market
Skills in recruitment, supervision & development of teams
