Zonal Manager - Affluent

Job Description

Job Title

Zonal Head

Location

Branch Name (as per requirement)

Department

Bancassurance

Function

Bancassurance YBL - Sales

Reporting to

National Sales Head

Band

3

Function Summary

The Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank’s existing customer base and infrastructure to offer insurance solutions.

Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance.

Below is a summary of the key functions typically performed by the Bancassurance Department:

·         Sales and Distribution Management

·         Customer Relationship Management

·         Compliance and Regulatory Oversight

Job Summary

Zonal Head is a senior leadership position managing the Bancassurance partnership with Yes Bank (YBL) within the designated zone and responsible for overseeing the performance, operations, and sales. The role involves managing multiple regions within the zone, driving sales growth, ensuring operational efficiency, and leading a team of regional managers, cluster managers, sales agents, and support staff. The incumbent will work closely with senior management to align strategies with the company’s goals, ensuring the achievement of key performance indicators (KPIs) and business objectives within the zone.

Zonal Head will be responsible for driving growth, expanding market share, and maintaining strong relationships with clients, partners, and stakeholders within the zone. Additionally, the candidate will suggest product synergies and identify various customer touch-points within Yes Bank for insurance sales opportunities and provide accurate and timely updates on competitors and best practices.

Key Responsibilities

·         Will be responsible for the Bancassurance (YBL) partnership for the assigned business unit

·         Create and maintain engagement with National Manager/Zonal Managers/Regional managers and other key Yes Bank Head Office / Management Team members

·         Lead a team of Zonal Managers/Regional Managers/Center manager and monitor their input/output activity for ensuring productivity and meeting all Business parameters

·         Increasing insurance awareness and product penetration among Yes Bank’s customers

·         Increasing insurance penetration among Yes Bank staff members

·         Suggest product synergies and capture Yes Bank’s various customer touch-points for insurance sales opportunities

·         Provide accurate and timely competitor updates/best practices

Key skills required

Relationship Management, Leading people, process adherence

MEASURES OF SUCCESS:

Business Plan:

Adj MFYP (Rs.) - Plan v/s Actual

Activation Plan:

Seller Activation (%) -  Plan Vs Actual

Collections:

15th month Persistency (%) - >75%

Sales process Adherence:

1.Implementation of CRM

2.Governance Rhythm

3.Business Leakage & complaints

Effective Management of People:

1.  Talent Retention - 70%

2.  G2V2 retention - >90%.

3.  Engagement Score – 85%

Key Relationships (Internal /External)

1.  Distribution leaders

2.  HR Team

3.  Training Team

4.  Planning & Analytics Team

5.  Yes Bank Management & Sales Team

Desired qualification and experience

·         Graduate/ Post Graduate in any discipline

·         Good communication skills – English & regional language (preferred)

·         Age group: 38 - 45 years

·         Preferably has own conveyance

·         15-18 years of overall exp. in sales with a minimum of 10-12 years combined work experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management.

About Axis Max Life Insurance

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description

Job Title

Zonal Head

Location

Branch Name (as per requirement)

Department

Bancassurance

Function

Bancassurance YBL - Sales

Reporting to

National Sales Head

Band

3

Function Summary

The Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank’s existing customer base and infrastructure to offer insurance solutions.

Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance.

Below is a summary of the key functions typically performed by the Bancassurance Department:

·         Sales and Distribution Management

·         Customer Relationship Management

·         Compliance and Regulatory Oversight

Job Summary

Zonal Head is a senior leadership position managing the Bancassurance partnership with Yes Bank (YBL) within the designated zone and responsible for overseeing the performance, operations, and sales. The role involves managing multiple regions within the zone, driving sales growth, ensuring operational efficiency, and leading a team of regional managers, cluster managers, sales agents, and support staff. The incumbent will work closely with senior management to align strategies with the company’s goals, ensuring the achievement of key performance indicators (KPIs) and business objectives within the zone.

Zonal Head will be responsible for driving growth, expanding market share, and maintaining strong relationships with clients, partners, and stakeholders within the zone. Additionally, the candidate will suggest product synergies and identify various customer touch-points within Yes Bank for insurance sales opportunities and provide accurate and timely updates on competitors and best practices.

Key Responsibilities

·         Will be responsible for the Bancassurance (YBL) partnership for the assigned business unit

·         Create and maintain engagement with National Manager/Zonal Managers/Regional managers and other key Yes Bank Head Office / Management Team members

·         Lead a team of Zonal Managers/Regional Managers/Center manager and monitor their input/output activity for ensuring productivity and meeting all Business parameters

·         Increasing insurance awareness and product penetration among Yes Bank’s customers

·         Increasing insurance penetration among Yes Bank staff members

·         Suggest product synergies and capture Yes Bank’s various customer touch-points for insurance sales opportunities

·         Provide accurate and timely competitor updates/best practices

Key skills required

Relationship Management, Leading people, process adherence

MEASURES OF SUCCESS:

Business Plan:

Adj MFYP (Rs.) - Plan v/s Actual

Activation Plan:

Seller Activation (%) -  Plan Vs Actual

Collections:

15th month Persistency (%) - >75%

Sales process Adherence:

1.Implementation of CRM

2.Governance Rhythm

3.Business Leakage & complaints

Effective Management of People:

1.  Talent Retention - 70%

2.  G2V2 retention - >90%.

3.  Engagement Score – 85%

Key Relationships (Internal /External)

1.  Distribution leaders

2.  HR Team

3.  Training Team

4.  Planning & Analytics Team

5.  Yes Bank Management & Sales Team

Desired qualification and experience

·         Graduate/ Post Graduate in any discipline

·         Good communication skills – English & regional language (preferred)

·         Age group: 38 - 45 years

·         Preferably has own conveyance

·         15-18 years of overall exp. in sales with a minimum of 10-12 years combined work experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management.

About Axis Max Life Insurance

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply