Cluster Head - Advisor Development & Retention

Date: Apr 27, 2024

Location: Pune, MH, IN

Company: maxlifeins

 Job Description

Position

Cluster Head - Advisor Development & Retention

Incumbent

NA

Department

Agency

Function

Agency

Reporting to

Regional Manager – Advisor Development and Retention

Band

4A

Location

Multiple Locations – Pan India

Team size (D/I)

10

JOB SUMMARY

Cluster Head will be managing a team of 10 Advisor Development and Retention Managers (ADRMs). The ADRMs will be assigned a team of 15 to 30 existing advisors and will not be responsible for any new advisor recruitment.

The Cluster Head will supervise the team of ADRMs and will drive month-on-month activation and retention of assigned advisors.


KEY RESPONSIBILITIES
 

  Drive Input behaviors with the assigned team of ADRMs and Advisors.

 

 Drive cross sales and new sales from the assigned team of ADRMs and advisors.
 

• Meeting the sales plan numbers consistently
 

• Maintain and improve the Sales Quality Standards by maintaining the Persistency standards.
 

Training and Development of the team of ADRMs, advisors for new product launches / revision in the existing policies.
 

• Drive advisor attendance in Trainings and GO-meets.

 

• Work with other functions / departments and work towards solving roadblocks faced by team of ADRMs and advisors.

 

 


MEASURES OF SUCCESS
 

• New Business Premium Sourced

• Advisor Activation & Productivity month on month

• Cross-Sell Conversion

• Meeting Persistency standards

• ADRMs meeting standards

• Adhering to Input behaviors as per the defined standards


Key Relationships

• Advisors

• Advisor Development and Retention Managers (ADRMs)

• Regional Manager – Advisor Development and Retention
• Head – Advisor Development and Retention

• Agency Office Head

• Operations Team

• Training and Development

 

Knowledge/Skills/Abilities:

• Strong relationship building capability

• Go-getter attitude

Result orientation

Collaborative working style

• Passionate about Sales

• Ability operate in a challenging, changing environment

 

Desired qualification and experience

Graduate with 5+ years of experience, minimum experience of insurance sector 3 years

Proven Sales Track Record in Insurance, preferably Life Insurance

Experience in a cross-sell sales team

Experience in leading teams

Should have similar market exposure and experience in process driven, quality sales organizations

Familiarity with skills in supervision & development of teams, strong networking

Org Chart: Vertical Head –> Regional Manager –> Cluster Head –> Advisor Development and Retention Manager

 

 Job Description

Position

Cluster Head - Advisor Development & Retention

Incumbent

NA

Department

Agency

Function

Agency

Reporting to

Regional Manager – Advisor Development and Retention

Band

4A

Location

Multiple Locations – Pan India

Team size (D/I)

10

JOB SUMMARY

Cluster Head will be managing a team of 10 Advisor Development and Retention Managers (ADRMs). The ADRMs will be assigned a team of 15 to 30 existing advisors and will not be responsible for any new advisor recruitment.

The Cluster Head will supervise the team of ADRMs and will drive month-on-month activation and retention of assigned advisors.


KEY RESPONSIBILITIES
 

  Drive Input behaviors with the assigned team of ADRMs and Advisors.

 

 Drive cross sales and new sales from the assigned team of ADRMs and advisors.
 

• Meeting the sales plan numbers consistently
 

• Maintain and improve the Sales Quality Standards by maintaining the Persistency standards.
 

Training and Development of the team of ADRMs, advisors for new product launches / revision in the existing policies.
 

• Drive advisor attendance in Trainings and GO-meets.

 

• Work with other functions / departments and work towards solving roadblocks faced by team of ADRMs and advisors.

 

 


MEASURES OF SUCCESS
 

• New Business Premium Sourced

• Advisor Activation & Productivity month on month

• Cross-Sell Conversion

• Meeting Persistency standards

• ADRMs meeting standards

• Adhering to Input behaviors as per the defined standards


Key Relationships

• Advisors

• Advisor Development and Retention Managers (ADRMs)

• Regional Manager – Advisor Development and Retention
• Head – Advisor Development and Retention

• Agency Office Head

• Operations Team

• Training and Development

 

Knowledge/Skills/Abilities:

• Strong relationship building capability

• Go-getter attitude

Result orientation

Collaborative working style

• Passionate about Sales

• Ability operate in a challenging, changing environment

 

Desired qualification and experience

Graduate with 5+ years of experience, minimum experience of insurance sector 3 years

Proven Sales Track Record in Insurance, preferably Life Insurance

Experience in a cross-sell sales team

Experience in leading teams

Should have similar market exposure and experience in process driven, quality sales organizations

Familiarity with skills in supervision & development of teams, strong networking

Org Chart: Vertical Head –> Regional Manager –> Cluster Head –> Advisor Development and Retention Manager