Deputy Manager
Date: May 20, 2025
Location: Surat, GJ, IN
Company: maxlifeins
KEY RESPONSIBILITIES
Drive Revenue through Cross sell / Up sell
· Focus on cross-sell & up-sell opportunity in every lead allocated from HO team
· Drive productivity measures like lead to conversion ratio.
· Exceed month on month revenue target & collection target
· Competition Analysis for giving professional advice to customer
· Fix self-appointments every day from the given customer database as per the campaign
Customer Service/Retention through relationship management
· Timely & effectively resolve service requests of customers.
· Drive renewal collection on allocated base.
· Ensure retention of his/her allocated” Book of Relations” (existing customer database).
· Establishing and strengthening relationship with the allocated customer base.
· Identify financial goals of customers and providing financial planning assistance.
KEY RESPONSIBILITIES
Drive Revenue through Cross sell / Up sell
· Focus on cross-sell & up-sell opportunity in every lead allocated from HO team
· Drive productivity measures like lead to conversion ratio.
· Exceed month on month revenue target & collection target
· Competition Analysis for giving professional advice to customer
· Fix self-appointments every day from the given customer database as per the campaign
Customer Service/Retention through relationship management
· Timely & effectively resolve service requests of customers.
· Drive renewal collection on allocated base.
· Ensure retention of his/her allocated” Book of Relations” (existing customer database).
· Establishing and strengthening relationship with the allocated customer base.
· Identify financial goals of customers and providing financial planning assistance.